Information Technology and Management

13.5.2014 Benjamin Gubler

Information Technology Management refers to all the resources of an organization pertaining to IT being managed as per priorities and needs. Resources can range from the hardware of IT, like computers, software, information networks and facilities for maintaining the information centers or data centers, apart from the people who look after and use these resources.

Managing these resources necessitates basic functions of management like planning, budgeting, manpower, change perspectives, controlling and organizing, apart from the specifics related to IT which can include network planning and designing, procurement and deployment of software. Technical support is also needed, apart from specifics of communications and using the Internet.

IT management is geared towards making the best use of technology to ensure it generates value to the organization. Towards this end, strategies of the business are planned. First of all, it is necessary to recognize that IT management is not managing data systems. Management of information systems refers to automation methods which support decision making by users. IT Management refers to activities concerned with IT in the organizational hierarchy, while management of information systems is focused on the business related matters of technology, with inputs being brought into the organization’s IT.

IT management is primarily concerned with value creation activities, by aligning the technology with commercial strategies. Value creation refers to the interrelationship network amongst external and internal environments, technology improves the value chain within the organization, which necessitates both the IT management and business to collaborate and work as teams to bring synergy and creatively strengthen the organization.

In the early days, a set of resources was meant exclusively for a particular computing task or a business line and managed in a silo method. Such an approach restricted the IT being put to optimal use to sustain actual demands. This however led the business introducing a converged infrastructure, so that servers, networks, security, storage and other facilities work in a converged environment.

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